![]() Do I qualify?Īugmented reality has made a lot of progress over the last few years and may finally be ready for widespread adoption. Bobir Akilkhanov, įorbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. ![]() While casually chatting with Alexa we will be able to perform tasks ranging from following basic food recipes to planning our next vacation. And that’s when we are going to see massive adoption. It’s only a matter of time before Google or Amazon releases a version of their software that will be easily able to sustain a conversation with humans. Expect to see a flurry of innovation and activity in the future that improves the real-time diagnostic capabilities of virtual healthcare, further reducing dependence on in-person visits. Telehealth plays a critical role in expanding and democratizing care for all Americans while lowering the costs burdening our healthcare system. Insights on the Road to Performance Excellenceīaldrige Performance Excellence Program December 2013/January 2014ĭecember and January are typically a time of year when families spend more time together, enjoy a break from their fast-paced daily schedules, and maybe see a movie or two.Baldrige Excellence Framework Expand or Collapse.Are You Ready to Address Your Business Challenges and Get National Recognition?.easyInsight: Take a First Step Toward a Baldrige Self-Assessment.An area that’s ripe for innovation is at-home digital diagnostics. Some families opt for the holiday cartoon or the teary-eyed romance. But some head straight for the latest horror movie. Those families are looking for the bloodiest-or, shall we say, "bleeding-edge"-movies. ![]() What does this have to do with organizational performance or the Baldrige Criteria for Performance Excellence? Well, I recently read an article about bleeding-edge technology. As I contemplated the concept, it made me think about bleeding-edge technology versus leading-edge technology. And that brought to mind the leading edge of validated management practice, a descriptor we use to position the Baldrige Criteria. Independent of how my mind works, I think this provides an opportunity to clarify a phrase whose meaning is not always well understood. Let's start by exploring the bleeding edge! Techopedia defines bleeding-edge technology as "technology that has been released but is still not ready for the general public due to the fact that it has not been reliably tested." Bleeding-edge technology is released so that flaws can be found and corrected prior to the technology's large-scale use. Obviously, the pun is intentional users of bleeding-edge technology are being put on notice that they could get hurt.īleeding edge implies significant risk, and one can generally assume that at that early stage there has been little or no validation of the technology, it could still succeed or fail, and it is uncertain whether it will be abandoned. Jump on board early, and you will later be seen as a genius or a fool it might well be challenging to see where the pendulum will fall while the technology is still bleeding edge. Hence emulating the bleeding edge would be an inappropriate design concept for the Baldrige Criteria. Unless we kept betting right, we would rapidly lose all followers. And even if we always got it right, there would be a lot of rework by the adopters. Some "techies" believe there is a progression from bleeding edge to cutting edge to leading edge. At the cutting edge, you still could get hurt, but the chances are greatly diminished. Like the bleeding edge, the cutting edge would be inappropriate for the Baldrige Criteria, which should guide all organizations to performance excellence. By the time you get to leading edge, you are ahead of the pack, taking some risk and dealing with a degree of uncertainty, but probably not in an unrecoverable way. However, this risk is not an intelligent risk if you are writing criteria that have to offer certainty in terms of a management framework. What Is the Leading Edge of Validated Management Practice? Thus we position the Baldrige Criteria a little further downstream, at the "leading edge of validated management practice." In the rest of this column, I will explore what we mean by this concept and how we develop the Baldrige Criteria to represent it.
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